Refund policy

Returns

Due to the limited nature of our editions, all items from the collection “333 · First Edition” are considered final sale.

We do not accept returns or exchanges for items purchased from this collection.


Exceptions (Damaged or Defective Items)

If your item arrives damaged or defective, you may request a return within 14 days of delivery.

To request a return, please contact us at:

veintiunodeabrilcr@gmail.com

Include:

  • Order number
  • Photos of the item
  • Description of the issue

If approved, we will provide return instructions.


Return Shipping

  • Customers are responsible for return shipping costs
  • Original shipping costs are non-refundable

Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method
  • Processing time may vary depending on your payment provider

Important

ABRIL creates limited editions.

Each piece is produced in a single variation per size and color.

No restocks. No repetition.